---
title: "Live animal delivery: how your animal reaches you"
description: "Live animal delivery at M&S Reptilien: welfare-compliant transport boxes, certified live animal couriers, advance notice of the dispatch date and healthy animals."
---

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August 5, 2026

# Live animal delivery: how your animal reaches you

## Certified transport, advance notice and settling in

### Safe transport as standard

Our animals travel in purpose-made transport boxes with proper ventilation and temperature control, in line with animal welfare requirements. We work exclusively with certified live animal couriers.

We will also let you know the exact dispatch date so that you can receive your animal calmly and without stress.

### After arrival

All animals leave us healthy and feeding well. Move your animal calmly into its prepared vivarium and give it a few days to settle in.

### If something has gone wrong

If there has been a problem with your live animal delivery, please send us a message with your order number and a short description. We will then look into it individually for you.

If you have any questions about settling your animal in, we are happy to help – just get in touch.

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