How to return an item
Request a label, enclose a note, done
Registering your return
- Get in touch quoting your order number, a brief reason and what you would like (exchange, replacement or refund).
- We will email you a returns label.
- Pack the item securely and completely.
What to put in the parcel
Please enclose a note with:
- your name
- your order number
- a brief description of the problem
- your preferred outcome (exchange, replacement or refund)
What happens next
Once your return reaches us, we will inspect the item and get back to you with a solution.
The more complete your note in the parcel, the faster we can process your return.